At Performant Products, we feel that when you buy our products, you are putting your faith in both our products and in our technical support. Because the two go hand in hand, we promise:

• You will always be treated with courtesy and professionalism.
• When you call Performant Products, we will make every effort to connect you immediately to a technical support person.
• Our technical support staff will reply to your email, usually within a day.
• Support calls identified as "urgent" will be treated as urgent.
• For defects or problems, Performant Products will make its best effort to develop a fix or workaround in a timely fashion.

Find quick answers to your technical questions:

• Go to the knowledgebase of technical information about our products.

• Search this site.

• Send a request for help to our Technical Support staff, or contact Technical Support by phone, fax, or email Monday–Friday between 9 AM and 5 PM.

When you contact us, please provide this information:

• Your Hair Salon

• The product that you're using

• The type of hardware you're using

• A description of what happened when the problem occurred

Contact information:

Email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it

Phone 6565 3113